User Experience Designer

1 week ago
Job ID
Close Date
Product, Revenue and Marketing
3050 - Product Development



Date:                           December 6, 2017

Position Title:            User Experience Designer


Company:                  TVO

Division:                     Revenue, Product & Marketing

Department:               Product

Reports To:                Director, Product
Salary Range:            $57,402.80 - $69,742.40

Location:                    Toronto, Yonge & Eglinton (on the Yonge subway line)


As the technological extension of Ontario’s public education system, TVO’s vision is to create a better world through the power of learning. 


TVO provides learning opportunities for Ontarians through innovative educational products, in-depth current affairs, groundbreaking documentaries, and award-winning TVOKids resources both inside and outside the classroom. TVO is funded primarily by the Province of Ontario and is a registered charity supported by sponsors and thousands of donors. For more information, visit




TVO is transforming.  Our long-term strategy is to drive additional value by creating unique products that will transform digital education and further deepen engagement with citizens through journalism.  The UX designer will be responsible for creating a user journey through our products.  Working cross-functionally with product, marketing, content and development teams the UX designer helps bring solutions to life with detailed wireframes and interaction designs.  These solutions will be based on a deep understanding of user needs and behaviours, best practices and organizational goals.


Key Responsibilities: 

  • Collaborate with teams to understand their user experience goals, especially as it relates to usability and engagement
  • Create site maps, wire frames, labeling systems, navigation systems, search systems, mock ups and other artifacts in your area of expertise
  • Design the user experience of assigned portions of TVO digital products to the prescribed style guide
  • Brainstorm and develop storyboards and create layouts of creative visual content
  • Participate in User Testing activities
  • Write technical summaries, creative documents and other reports in your area of expertise
  • Collaboration with Business Analysts, Web and Mobile Developers and QA Analysts to deliver the planned user experience
  • Create and maintain specifications and documentation
  • Adapt to and learn new practices, techniques and technologies
  • Work cross-functionally with other TVO departments to ensure AODA compliance
  • Help to establish and adhere to user experience standards and practices as they relate to the Software Development Life Cycle (SDLC)
  • Stay abreast of trends in information design including conducting research into current and emerging techniques, standards and practices; compare and contrast new technologies and techniques


  • University degree required with 1-3 years of experience as a UX designer
  • Understanding of usability principles
  • Formal design training
  • Proven analytical and problem-solving abilities
  • Experience working in a team-oriented, collaborative environment
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Excellent written and oral communication skills
  • Excellent interpersonal skills
  • Keen attention to detail
  • Highly self-motivated and directed
  • Very strong customer service orientation
  • Ability to present ideas in business-friendly and user-friendly language
  • Ability to conduct research into emerging Internet technologies
  • Demonstrates TVO's values of Excellence & Innovation, Ownership, Collaboration, Trust and Respect


Qualified candidates are invited to submit a current resume by the stated date at 5:00 p.m.


For Additional information about TVO please check out our website at to access all of our web properties.


TVO is an equal opportunity employer and will endeavour to accommodate job applicants with disabilities through the People & Culture Division. Upon request, all job postings will be made available in alternative format.


TVO is committed to achieve a skilled workforce reflective of the population of Ontario.


We thank all applicants for their interest. However, only those candidates selected for an interview will be contacted.



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